Supply Chain (& Operations) Process Lead

Supply Chain (& Operations) Process Lead is responsible for leading the standardized business process design to be enabled through the implementation of the Dynamics 365 Finance and Operations ERP solution.

This role will drive process standardization across operating sites; identify, evaluate, and recommend key
design decisions, lead daily work activities, manage risks/issues, and drive/facilitate design workshops and meetings.

Key Responsibilities

• Lead the business process design for future state supply chain and operation functions to be enabled by Dynamics 365. Scope of supply chain workstream covers forecast to plan, operational purchasing,
schedule to produce, store to fulfill, and order to cash.

• Collaborate with supply chain, procurement, manufacturing, and other workstreams and stakeholders to ensure alignment of supply chain objectives with overall program goals, and communicating / validating them against Dynamics 365 functionalities and requirements.

• Drive the adoption of Dynamics 365 tools among local supply chain teams, overseeing testing, training, and support change management / user adoption to ensure effective usage.

• Make or recommend informed design decisions and maintain accountability for the quality and performance of the supply chain workstream.

• Provide support to the integration and migration of the supply chain master and operational data, ensuring sufficient data quality and accuracy – working with Master Data teams.

• Champion the implementation of change management strategies to support the implementation of Dynamics 365.

• Monitor and analyze supply chain performance metrics, leveraging Dynamics 365 insights to make data-driven decisions for business growth.

• Stay abreast of new Dynamics 365 features and industry trends to continuously improve commercial operations at Caldic Europe.


Supply Chain (& Operations) Process Lead


the Netherlands, Rotterdam Apply now

About you

• Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or related field. Master’s degree preferred.

• 7-10 years Supply Chain Management experience, European supply chain operations experience preferred.


• Proven experience leading business process designs during ERP implementations, with a preference for Dynamics 365 supply chain modules.

• Strong understanding of global supply chain logistics, planning (MRP), manufacturing methodologies, transport, warehouse and inventory management practices.

• Strong project management skills with the ability to lead cross-functional implementation projects.

• Exceptional communication and interpersonal skills to effectively collaborate with teams and stakeholders.

• Mix of hands-on, operational, pragmatic experience and project management roles.

• Proficiency in process improvement methodologies such as Lean or Six Sigma.

• Excellent analytical, problem-solving, and project management skills.

• Effective communicator with the ability to work collaboratively across various departments and with external partners.

• Professional certification in supply chain management (e.g., APICS CSPC or CPIM) is a plus.

• Capacity to thrive in a fast-paced, ever-changing environment and to respond proactively to evolving business demands.

• Ability to travel in Europe 20-30% (and potentially internationally but expect this to be limited).

• Fluent English. One or more other languages is a plus (German, French, Spanish, Italian)


Additional information: 

6 month interim role / contract (plus possible extension)
40 hrs per week
Hybrid working: office 2-3 days per week / virtual / travel

We offer

We have a hybrid work model, and our head office is located in Rotterdam. Working at Caldic means being part of a community where you can always get support from experts. At the same time, we strongly encourage an entrepreneurial mindset: you have the freedom and autonomy to act and take initiative to bring your ideas to life. At Caldic we give everybody the opportunity to make their mark.

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions in life and material sciences for the food, pharma, personal care and industrial product formulation markets of the world. Our solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 43 countries in Europe, Latin America, North America and Asia-Pacific, our approximately 4,000 employees go the extra mile day in, day out, to deliver added-value solutions for our customers. In our activities, we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care.