Customer Development Manager – Industrial

The Customer Development Manager is responsible for creating an excellent customer experience.

This will be achieved by:

  • Maintaining existing customers and expand our portfolio within their supply chain; at the same time offer value added solutions and uncover new opportunities
  • By winning new customers, offering products from our wide product portfolio, identify added value solutions to grow both volume and profit
  • Monitor market developments and trends with customers to add new lines to our product portfolio
  • Ultimately become the ‘go to’ solution provider and partner for all our customers

Market knowledge in Solvents, Rubber and Adhesives would be advantageous to be a successful candidate. 

 Job Responsibilities

  •  Growing sales, profit and volume by identifying and winning new business
  • Promoting chemical products from our range including Solvents, Adhesives, Rubber, Plastics, Coatings, Water treatment
  • Accountable for Sales Revenue and Material Margin for selected existing customers
  • Set strategies and targets for long-term growth of top customers.
  • Responsible for prices and quotation for own customer pool.
  • Ensure the promotion and sales of the whole product portfolio offers (build a balanced portfolio of initiatives)
  • Ownership of customers for selected accounts incl. lead generation, initial customer contact and customer visits (face to face / TEAMS), contract management (incl. negotiations and quotations) and deal closure
  • Responsible for elaborating and following of account planning for key customers (e.g., A1)
  • Plan and forecast segment sales in joint meetings with marketing, share information with supply chain
  • Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers
  • Maintain a healthy opportunity pipeline to achieve year on year growth and achieve our strategic plan.


Customer Development Manager – Industrial


United Kingdom, Chesterfield Apply now

About you

We look for professionals with significant experience in similar roles.

We offer

We offer you a challenging and stimulating position with a high degree of influence to gain knowledge, develop yourself whether through our unique Sales Academy or accessing further training opportunities. You will have an opportunity to see the concrete results of your work and to get appreciation for your achievements.

Our benefits include an inspiring bonus system and a compensation package in line with the market.

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions in life and material sciences for the food, pharma, personal care and industrial product formulation markets of the world. Our solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 43 countries in Europe, Latin America, North America and Asia-Pacific, our approximately 4,000 employees go the extra mile day in, day out, to deliver added-value solutions for our customers. In our activities, we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care.