Food safety is “Everyone’s business” states the World Health Organization – underlining the shared responsibility of all the parties involved in its production. We at Caldic take our role in this area seriously. This is why our commitment to safety and quality is our foremost priority and at the heart of what we do.
Quality Manager Stefan Siegfried gives us insight into how Caldic maintains a safe and healthy environment for food production across six sites in North America. In addition to specialty ingredient and blend delivery, our teams perform operations such as formulation development, testing, packaging, and documentation.
Safety is embedded in Caldic’s culture and, starting with leadership, we constantly emphasize its importance throughout the organization. “Along with our extensive policies, colleagues must feel empowered to carry out safety actions and precautions and know whom to report to in case they are unable to resolve the situation themselves,” Stefan explains.  
With the wide variety of products serving various customer and consumer interests we process, our operations teams adhere to the highest industry standards. Stefan says it best, “If we are not making safe food, there is no point in doing it.”
The sites follow strict food safety procedures to make sure no product leaves the facility without all the necessary inspections. These measures range from routine total sanitization of blending tanks and delivery trucks to updated documentation and meticulous quality testing.
“If we are not making safe food, there is no point in doing it.”
Certifications are another part of this systematic approach, and our technical teams pay close attention to preserving identity labels such as Halal and Kosher.
“This can be quite challenging,” Stefan explains. “The documents required for different products are either evolving or increasing, and it is difficult to keep track. Sometimes, we need to develop a new program to meet the increasingly stringent demands of our customers.”
The renowned Safe Quality Food (SQF) program recognized by the Global Food Safety Initiative (GFSI) has certified all six Caldic North America sites with an Excellent rating – the highest rating in the program.
The safety programs are thoroughly assessed by an external audit team that records and conducts on-site observations to ensure the production site meets all the criteria.
In addition to food safety, our production locations have also been recognized by the American Bakery Association for their dedication to worker safety with the Safety Recognition Award.