When you grow into a leading manufacturer with worldwide operations, complexity is your Achilles' heel. Maintaining quality standards comes at the cost of productivity and efficiency.
One of our key customers, a renowned global company in the coatings market present in 150 countries, was grappling with this potential pitfall when they set out a plan to streamline their supplier base in Southeast Asia. The region represented a high-growth opportunity, but supplier management was a drain on time and resources.
Having identified a preferred supplier, the customer’s next concern was finding a trusted distribution partner with global reach and deep regional expertise. Scale was not everything; they also sought a partner with proven sustainability credentials and the ability to adapt to evolving needs.
The parameters were narrow, but Caldic fit the bill perfectly. “Our premium service levels align well with the customer's quality requirements,” explains Eric Hernandez, Global Key Account Manager. “We have a wealth of regional experience backed by a global platform, and a solid track record of reducing supply chain complexity.”
The customer's focus markets were Vietnam and Indonesia, where Caldic has an established presence with advanced technical capabilities and local market knowledge. In addition, our operations in both countries are accredited Gold EcoVadis organizations. Caldic conducts an individual sustainability assessment for each local entity, not just at the group level.
The customer was looking for end-to-end support, starting with raw material testing and benchmarking through to formulation customization and market-specific distribution. This meant that the partnership extended to the selected supplier, too.
It did not take long for the Caldic team to forge a productive bond with its counterpart on the supplier side. Together, they devised a supply plan that addressed the manufacturer's specific needs.
“With Caldic handling the supplier relationship, the customer could focus on manufacturing,” explains Eric. “Our intricate supply chain expertise in the region reassures the supplier, too, and our combined capabilities are helping the customer grow."
"With Caldic handling the supplier relationship, the customer could focus on manufacturing. Our intricate supply chain expertise in the region reassures the supplier, too, and our combined capabilities are helping the customer grow."
This new partnership supports the customer’s immediate goals in Vietnam and Indonesia. However, it also lays the groundwork for future expansion across the Asia-Pacific region.
For years, Caldic has nurtured a strong, fruitful relationship with this customer. Our ability to adapt to their growth strategies and respond to their evolving needs has helped us strengthen this connection. Reducing supply chain complexity with Caldic allows the customer to enter a new phase of market competitiveness without compromising quality standards.
La innovación en recubrimientos y construcción impulsa alto rendimiento y sustentabilidad. Con Caldic, los clientes cuentan con acceso a materias primas, laboratorios e información para resolver retos complejos de formulación. Co-creamos soluciones duraderas, conformes y listas para el futuro en diversas industrias.
