Meet our challenge solver - Rosanna Weston

We found a supplier in the nick of time to support our customer who required UV filters with the Nordic swan label.
Challenge

Sun protection has become an important product for consumers and brands alike. Amid an increase in demand for such products, it is crucial for businesses to ensure that they maintain continuous stock while also having all the required accreditations. 

When one of our customers found themselves in a predicament after not having enough stock of organic, chemical UV filters due to delivery issues; we were in a race against time to ensure they could get their product to retail by finding a supplier who could not only provide the filters on time but also have the required certification. 


Solution

At Caldic, we take pride in our ability to bring value to businesses. Some of the ways we achieve this are through our global network of suppliers and the provision of regulatory support. Once we found a new supplier that could meet the order of the UV filters, we had another arduous task: fulfill the necessary criteria to get the Nordic Swan ecolabel on time. Due to the high volume of documentation the ecolabel necessitates, its completion was quite time-consuming. However, our teams worked around the clock to facilitate the availability of the product along with getting the Nordic Swan label. In doing so, our customer was able to have a full stock of UV filters, and, at the same time, our supplier can now have the necessary accreditation and customer protection if they want to sell their product to other markets with similar requirements.

 

This way, we have been able to support, collaborate, and bring value to both our customer and our principal.

Rosanna Weston
Rosanna Weston
Customer Development Manager, Personal Care, Caldic Nordics “We facilitated the availability of UV filters with the Nordic Swan label for a customer while also supporting our principal with market expansion. "

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