Customer Development Manager - Food

Caldic has been one of the world's leading distribution partners in the food industry for many years. The DACH region is served by Caldic Ingredients Germany, based in Düsseldorf. To enrich our very committed team in Düsseldorf, we are looking for new enthusiastic team players!

Responsibilities

  • Establishment, development and maintenance of long-term customer relationships in the DACH region
  • Responsibility for the turnover and material margin of selected customers
  • Achievement of commercial targets (turnover, sales volume, margin)
  • Commercial activities including price, delivery, contract and forecast negotiations
  • Development of a customer account plan (offers, projects, visits, targets)
  • Providing technical application advice to customers in selected market segments
  • Cooperation with the specialist departments to meet customer needs and requirements
  • Solve inquiries, complaints and problems promptly and satisfactorily
  • Continuously monitor contracts and forecast figures in line with targets
  • CRM Pipeline planning of projects incl. targets (turnover, number of visits, potential margins, volume)
  • Management of aftersales activities
  • Identification of new strategic suppliers and products

Function

Customer Development Manager - Food

Location

Germany, Düsseldorf Apply now

About you

  • Studies or training in the field of food technology, nutritional science, ingredients or related areas.
  • + 2 years of technical and commercial experience in the food/ingredients industry
  • Experience with CRM and ERP (ideally Microsoft Dynamics)
  • Native German
  • Advanced English

We offer

  • Permanent contract
  • A very enthusiastic team
  • 30 days vacation
  • Flexible working hours
  • Hybrid working scheme
  • Performance-related remuneration (annual bonus and capital-forming benefits)
  • Christmas and vacation bonus
  • A newly furnished, modern office
  • Team-oriented corporate culture
  • Trainings and development opportunities.

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions in life and material sciences for the food, pharma, personal care and industrial product formulation markets of the world. Our solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 43 countries in Europe, Latin America, North America and Asia-Pacific, our approximately 4,000 employees go the extra mile day in, day out, to deliver added-value solutions for our customers. In our activities, we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care.