Customer Development Manager - Brew M/F

The Customer Development Manager (CDM) Brew Italy will reinforce Mr. Malt sales team and contribute to the expansion of commercial sales activities with customers and prospects. The role is responsible for maintaining existing customers, acquiring new customers, consistently developing new business, and managing relationships with customers. The tasks include:

  • Selling brewing ingredients and equipment to commercial brewers throughout Italy
  • Developing new business and new customer and growth segments
  • Identifying market trends (customers, products, competition, application markets), identifying and promoting new business potential, collaborating in the expansion and further development of products and services
  • Increasing brand awareness and successfully positioning products and services in the market and in competition
  • Independent preparation and submission of offers including price and margin responsibility; negotiation of delivery contracts and contact person for customer inquiries
  • Achieving defined sales and budget goals
  • Coordinating and collaborating with other departments within the company
  • Documenting sales activities in the CRM/ERP system
  • Visiting customers and prospects throughout Italy and participating in trade fairs and educational events arranged for the customers


Customer Development Manager - Brew M/F


Italy, Udine Apply now

About you

• Excellent communication and facilitation skills combined with the ability to quickly build relationships with people
• Strong goal and result orientation with a high level of independence, entrepreneurial spirit and self-motivation
• High customer and service orientation combined with high performance motivation and commitment
• Ability to find pragmatic and customer-oriented solutions to complex challenges
• Openness, honesty, loyalty and integrity
• Willingness to travel and driving license for a car
• Fluent in spoken and written Italian and English
• Computer skills: MS Office + ERP systems
• Bachelor or Master's degree
• Professional experience in a sales function in the B2B sector, in negotiating and concluding contracts as well as in establishing and expanding trusting and sustainable customer relationships
• Technical knowledge and/or professional experience in food & beverage, and brewing in particular, would be and advantage

We offer

• Permanent position
• Performance-related remuneration
• Team-oriented corporate culture
• A very interesting working environment
• High flexibility in carrying out activities

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions in life and material sciences for the food, pharma, personal care and industrial product formulation markets of the world. Our solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 43 countries in Europe, Latin America, North America and Asia-Pacific, our approximately 4,000 employees go the extra mile day in, day out, to deliver added-value solutions for our customers. In our activities, we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care.