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Functional CRM specialist

Assistant Caldic Vacancies
22 September 2021

Functional CRM specialist

the Netherlands, Rotterdam

Full time

Caldic is looking for a functional CRM specialist with an appetite for growth. 

Are you person that can convince anyone and loves the idea of this fast moving train. Then this position just might be for you! 

Not so long ago Caldic formed the Customer Engagement Competence Center. It’s goal is to develop and maintain the Dynamics CE platform based on business strategy and challenge its users and the organization in general when designing and developing functionality. 

Because of Caldic’s ambition for growth and professionalization of IT landscape, we are searching for a functional CRM specialist to accelerate our ambition. 

We are on the point of embarking our journey to the cloud and we believe this is a great opportunity to not only see the change but also be a part of shaping that change. 

As a functional CRM specialist, you will work closely together with our business stakeholders and other IT specialists to map business requirements, create functionality and roll out throughout our 19 different locations all over the world! 

Our head office is in Rotterdam, but we have offices worldwide (IT teams in APAC, EU and NA region).


About you

For this role we are looking for:

  • At least 3 years of MS Dynamics CRM/CE experience in at least the Sales and/or Marketing module.
  • A bachelor in IT or Business Administration.
  • Experience translating business requirements in CRM functionality 
  • Ability to educate (key) users and level with business stakeholders.
  • A thorough understanding of the CRM/CE platform.
  • Fluent in spoken and written English. 
  • Knowledge of additional languages are considered an advantage. 
  • Dynamics CRM/CE certification is considered an absolute advantage.
  • Strong analytical thinking and problem solving skills and a results driven approach.



Our offer

We offer you the opportunity to help shape the IT and CRM strategy of a dynamic international organization.

In addition to that, 24 holidays per year, a good salary, a company pension scheme with a personal contribution of 1/3, a lease bike, a bonus depending on performance and result, a beautiful office to work from located in the heart of Rotterdam companied by an enthusiastic team of professionals. 

Our culture is characterized as enterprising and driven. 


About us

Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit