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Inside Sales

21 July 2021

Inside Sales

United Kingdom, Chesterfield

Full time

Inside Sales is responsible for direct commercial sales for our range of Specialty Chemicals and Added Value Solutions activities for smaller customers (C2/C3 customers). In this role it is important to maintain and expand relationships with the customers by proactive management.

Job Responsibilities

  • Sales for smaller customers (C2/C3 customers).
  • Communicating with C2/C3 customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers’ needs and identifying sales opportunities.
  • Handling new requests from non-existing customers.
  • Identify opportunities and improve service level to smaller customers.
  • Example product marketing surveys.
  • Sales Support to the Customer Development Managers in various tasks in order to insure focus of the Customer Development Managers on developing the business at customers A, B and C1. 

Decision Rights

  • Influence individual (end) customer pricing.
  • Order acceptance within customer portfolio.
  • Sample sending to potential new customers.

Key Performance Indicators

  • Margin and revenue of C2/C3 customers
  • Lead response
  • Number of orders generated
  • Job Requirements




About you


  • Customer Focus
  • Entrepreneurship
  • Negotiating
  • Focus on quality
  • Market orientation
  • Planning and organizing
  • Problem analysis
  • Verbal expression


Knowledge/skills and experience

  • Bachelor degree preferably chemistry or business.
  • Minimum 2 years relevant commercial experience
  • Experience in relevant market segments
  • Driven by sales
  • Communication skills
  • Good knowledge of English spoken and written
  • Knowledge of ERP and CRM systems
  • Commercial and financial awareness



Our offer

A challenging position within a dynamic international organisation. Our culture is characterised as enterprising and driven.  In addition to a good salary and a company pension scheme, we offer a pleasant working environment in an enthusiastic team.



About us

Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit