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Customer Development Manager - Food Ingredients

12 May 2021

Customer Development Manager - Food Ingredients

United Kingdom, Chesterfield

Full time

The Customer Development Manager is responsible for direct commercial sales activities for customers and maintaining and expanding relationships with customers and prospects.

Job Responsibilities

  • Accountable for Sales Revenue and Material Margin for selected customers
  • Insure the promotion and sales of the whole Caldic offer (build a balanced portfolio of initiatives)
  • Ownership of customers for selected accounts incl. lead generation, initial customer contact and customer visits, contract management (incl. negotiations and quotations) and deal closure
  • Responsible for developing and following of account planning for key customers
  • Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers
  • Key Performance Indicators including
    • Material margin and revenue (growth)
    • Generation and follow up of opportunities (number, MM value, success rate)
    • CRM adoption
    • Number of customer visits
    • Cross-selling
    • Compile and register product customer potentials (market intelligence)

Job Position

The Customer Development Manager reports directly to the Sales Leader.


About you

The candidate that we are looking for should have an entrepreneurial and “can do” approach to business with good communication and presentation skills. You should be a problem solver who likes change and innovation. Your personality should be described as enterprising, enthusiastic and energetic.  You are required to have accurate reporting skills with attention to detail and an efficient persona. Your method is characterised as solution and results-oriented, and you should have strong analytical skills.   You will act as a full partner for your relationships with customers, suppliers and colleagues. In addition to staying knowledgeable of any changes that could improve quality requirements for our customers.

You will need to have or show knowledge of 

  • Customer & Result Focus
  • Entrepreneurship
  • Negotiating skills
  • Market Orientation
  • Networking
  • Perseverance
  • Problem Analysis
  • Degree in food related subject preferred
  • Minimum 3-5 years relevant commercial experience selling food ingredients to food manufacturers
  • Relevant technical knowledge
  • Experience in savoury market sector preferred



Our offer

A challenging position within a dynamic international organisation. Our culture is characterised as enterprising and driven. In addition to a good salary and a company pension scheme, we offer a pleasant working environment in an enthusiastic team.



About us

Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit