Inside Sales - Industrial & Speciality Chemicals

Inside sales is responsible for direct commercial sales for our range of Specialty & Industrial chemicals. In addition added value solutions for smaller / undeveloped customers. In this role it is important for the candidate to maintain and expand customers by proactive management.

Key Responsibilities:

  • Communicating with customers to identify sales opportunities and identifying customer needs.
  • Maintaining all Safetainer & Complease accounts/agreements.
  • Handling new requests from non-existing customers.
  • Work closely and support the Customer Development Manager in various tasks to assist with business development. (Monthly Solvent quotes / follow up).
  • Following up with Customer care dept on order receipt, processing and management of customer enquiries.
  • Monitor and tracking of customer contracts and agreements ensuring products are taken as agreed.
  • Management of service requests (e.g. samples) and professionally handle and assist in resolving complaints.
  • Regular checking of slow moving stock by checking stock reports and updating action taken.
  • Support credit control in specific cases.


Inside Sales - Industrial & Speciality Chemicals


United Kingdom, Chesterfield Apply now

About you

The candidate that we are looking for is organised and customer orientated and should have an entrepreneurial and “can do” approach to business with good communication and presentational skills. The role requires exceptional interpersonal qualities. It is essential that you are a confident communicator, who can create effective relationships with new customers, existing customers, suppliers and work colleagues at all levels.

 You will need to have or show knowledge of:

  • Minimum 2 years customer care / internal sales experience is essential.
  • Experience of working in a commercial environment.
  • Knowledge of ERP and CRM systems (Microsoft AX).

We offer

A challenging position within a dynamic international organisation.  Our culture is characterised as enterprising and driven.  In addition to offering a competitive salary and a pleasant working environment you we also offer the following benefits:

  • Company Pension scheme
  • Death in service
  • Critical illness cover
  • Free onsite parking
  • 25 days holiday + Statutory bank holidays.
  • Option to homework on Fridays. (following training / induction period)
  • Annual performance and company incentivised bonus scheme

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable solutions in life science and specialty chemicals for the food, pharma, personal care and industrial markets of the world. Our solutions, carefully sourced and customized to exacting specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 32 countries in Europe, North America, Latin America and Asia Pacific, our approximately 2600 employees go the extra mile day in, day out, to deliver value-add solutions for our customers. In our activities we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care. For more information, please visit Caldic. Inspiring solutions in life science and specialty chemicals. Because we care.