Customer Development Manager - Greater LA area

Position function:  Reporting to the Commercial Director, the individual will be responsible for leading all aspects of the Sales process for key accounts in Southern California/Greater LA area
 

Scope:   The sales representative is responsible for promoting the company’s products as a sales professional to all assigned existing and prospective accounts.  The person will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved, with a focus on Nutrition, Savory and Bakery ingredients.  The individual will conduct sales calls to seek the placement of strategic products in high volume areas & ensure customers are satisfied with products and services.  The individual will make recommendations to management regarding product development, pricing, and sales projections.

MAJOR TASKS AND DUTIES:    

Assume responsibility for the effective performance of Sales and Marketing functions.

• Develop a strategy and sales approach to align with  the company’s strategy, products and capabilities with potential customers within the Industry
• Create and deliver sales presentations to prospective customers – aligning the company’s offerings to their needs with both manufactured and distributed product offerings
• Prospect for new accounts utilizing media, networking, and cold calls to grow the existing business. 
• Attend training, when required and available
• Meet and exceed established quotas and sales goals
• Ensure that sales accounts are serviced in accordance with company standards and policies
• Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
• Work with procurement & commercial director to calculate product costs and set pricing for products
• Provide technical support to customers using the various tools and resources provided

 Assume responsibility for establishing and maintaining good business relations with customers and external trade contacts

• Ensure that customers are satisfied with products and services
• Obtain customer feedback and continually work to improve products and services
• Complete and resolve customer requests, complaints, and inquiries
• Promote products and services at trade shows and organize display material

 Assume responsibility for maintaining effective working relations, communication, and coordination with Company personnel and with management

• Set sales goals in accordance with Company objectives and track progress towards set goals
• Provide assistance to support personnel as needed
• Keep management informed of area activities, changes in competitive conditions, and significant issues
• Complete required reports and records accurately and promptly
• Spend required time in company offices in order to gain product knowledge and build relationships within the company
• Attend meetings as required