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Business Team Manager - Sweet & Dairy

16 August 2019

Business Team Manager - Sweet & Dairy


Full time

Position function: Reporting to the President for Caldic North America, the individual will be responsible to lead all aspects of the Sweet & Dairy Business Team for Caldic Canada Inc.

Scope: This position will have accountability for driving the Sweet & Dairy Business Team sales strategy for Caldic across all regions served.   They will need to remain current on market trends, potential product innovations and company objectives to ensure that the needs of the customer base are met.   The individual will also be required to have an understanding of R&D and production capabilities.   The individual will manage the Sweet & Dairy Sales and R&D Teams and will need to work closely with all areas of the business to ensure their mandate is executed.


  • Manage and integrate a team of Customer Development Managers and R&D resources to drive growth for the Business Team 
  • Create and sustain a sales environment that delivers growth enthusiastically.
  • Lead a team to be Customer-centric and results driven; must continuously coach business team to strive for and obtain results
  • Support the account planning process including the customer needs analysis and pipeline conversion portions
  • Monitor CDM’s building and maintaining of strong customer relationships and effective strategies
  • Involvement in project generation and marketing of the Business Team projects /presentations
  • Gain market insight, translating relevant trends into objectives and generating actionable strategic business plans.
  • Establish a strong presence of Caldic in the market place through product and brand positioning, solid customer integration and targeted application support.
  • Ensure customer satisfaction while maintaining strict cost controls
  • This role will have full P&L accountability for the Business Team.
  • Must negotiate to maintain current business and attain new business; includes applying pricing strategy and the approval of quote requests as required
  • Accountable for margin targets mainly as well volume targets, budgets and forecasts relating to the Business Team
  • Active member of the overall Caldic North America  Leadership Team
  • Provide the necessary resources to implement, support, and enforce the health and safety policies and programs within the company by working in compliance with all applicable laws and regulations, safe work practices and procedures established by Caldic.  

About you

  • University.  B.Sc. or B. Comm. – Food Science or equivalent is a strong asset
  • 5-7 years sales experience, preferred
  • Good knowledge of Company products and services
  • Understanding of product positioning and competitive conditions
  • Objectively work through decision making process
  • Prior work experience in the food industry is a strong asset
  • Strong interpersonal and public relations skills
  • Excellent sales abilities - demonstrated a strong sales record (profitable sales growth)
  • Previous leadership experience considered an asset
  • Well organized, strong time management, problem solving and presentation skills
  • Ability to work with a team to obtain company objectives
  • Strong computer skills in windows environment (excel, word, database manager etc.)

Our offer

Competitive Compensation package offered including benefits, RRSP matching contributions and other incentives.

Caldic Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/ or employee.

About us

Caldic Canada is recognized as Canada's leading food ingredient supplier, distributing a wide range of raw materials for the food and personal care market and specializing in the manufacture of antioxidants, release agents, bakery concentrates, dough conditioners and vitamin and mineral enrichment blends. Proudly Canadian, our ingredient supply facilities are strategically located across North America providing our customers with coast-to-coast coverage for both distribution and technical sales. On the leading edge of emerging trends, our extensive laboratory capabilities for ingredient development and full technical and regulatory support allow us to improve the nutritional profile of almost any product we produce. With a focus on Wellness, we meet our customers' demands for great tasting, healthful and convenient ingredients. Custom packaging solutions allow our customer a “one stop shop” experience as we are able to take a product from inception through to development, manufacturing, packaging and distribution. Our commitment to safe and efficient global sourcing provides our customers with superior quality products and very competitive pricing. Caldic Canada is part of Caldic B.V., a full-service distributor engaged in the production and distribution of food ingredients, chemicals, health care- and technical solutions. At the moment Caldic is represented in 17 countries with more than 40 locations in Europe, Asia Pacific and North America.