Inside Sales Health Care

The Inside Sales for the Health Care market will reinforce the Italian sales team Health & Personal Care and contribute to the expansion of commercial sales activities with customers and prospects.

Job Purpose

Inside Sales is responsible for direct commercial sales activities for smaller customers (C2/C3 customers).
In this role it is important to maintain and expand relationships with the customers by proactive management.

Job Position

Inside Sales reports directly to the Commercial Director Health & Personal Care.

Job Responsibilities

Responsibilities

  • Sales for smaller customers (C2/C3 customers).
  • Communicating with C2/C3 customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers’ needs and identifying sales opportunities.
  • Handling new requests from non-existing customers.
  • Identify opportunities and improve service level to smaller customers.
  • Sales Support to the Customer Development Managers in various tasks in order to insure focus of the Customer Development Managers on developing the business at customers A, B and C1

Decision rights

  • Influence individual (end) customer pricing.
  • Order acceptance within customer portfolio.
  • Sample sending to potential new customers.

Key Performance Indicators

  • Margin and revenue of C2/C3 customers
  • Lead response
  • Number of orders generated

Function

Inside Sales Health Care

Location

Italy, Origgio Apply now

About you

Job Requirements

Competencies

  • Customer Focus
  • Entrepreneurship
  • Negotiating
  • Focus on quality
  • Market orientation
  • Planning and organizing 
  • Problem analysis 
  • Verbal expression

Knowledge/skills and experience

  • Bachelor degree in Applied Pharmaceutical Science or similar 
  • Minimum 2 years relevant commercial experience 
  • Experience in concerning market segment 
  • Driven by sales 
  • Communication skills 
  • Italian mother tongue, good knowledge of English spoken and written 
  • Knowledge of ERP and CRM systems
  • Commercial and financial awareness

We offer

We offer a challenging position in a successful, multinational company, a position in a team, working on Caldic’s strategic growth pillars, an inspiring working atmosphere in a stable company. 

Walking the talk ‘Because we care’ you’ll experience a warm onboarding period and a wide range of training courses (You’ll take part of a learning journey in our Caldic Academy), a growing salary package and extended package deal, yearly bonus plan, a pension plan, an health insurance cover for you and your family.
A good work-life balance, including flexible working hours, 24 vacation days and homeworking. 

At Caldic, we are committed to fostering a diverse, equitable, and inclusive work environment where everyone feels valued and respected so all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

About us

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions in life and material sciences for the food, pharma, personal care and industrial product formulation markets of the world. Our solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain. Across 43 countries in Europe, Latin America, North America and Asia-Pacific, our approximately 4,000 employees go the extra mile day in, day out, to deliver added-value solutions for our customers. In our activities, we embrace the principles of sustainability, designing products, services and processes with these in mind. From formulation to delivery, from ingredient to packing, from supplier to customer, we care about every detail of what we do. Because every detail is in our care.